Our doctors have extensive knowledge regarding the
mechanism of disease that affect the eyes and their diagnosis and treatment. Some examples of
eye conditions we routinely encounter include:
Dry Eye Syndrome
This occurs when the normal flow of tears over the eyes is interrupted, or the tear film is
abnormal. In many cases, dry eye syndrome is a life long problem, however, there are numerous
recent improvements in Dry Eye Therapy.
Treatments can include artificial tear lubricants or in some cases blocking the tear ducts will
concentrate the limited tears that are available.
Cataract
Cataract is a clouding or opacity of the natural crystalline lens of the eye. This opacity may be
a small spot or may cover the entire lens. When light enters the eye, it must pass through the
opacity, causing vision to appear hazy and blurred. Ultimately, the best treatment is to remove
the cataract lens and replace it with a clear man-made lens. This is referred to as cataract
surgery.
Glaucoma
Glaucoma is an eye disease that occurs when the pressure in the eye is too high to sustain the
tissues health. It occurs most often with higher than normal pressure in the eye, but in some
individuals, can occur when the pressure in the eye is considered normal. The increased eye
pressure causes damage to nerve fibres that exit the eye through the optic nerve and results in
vision loss. The likelihood of developing glaucoma increases with advancing age. In it’s early
stages, it often does not present with symptoms, but it can be detected with a comprehensive eye
examination. The most common treatment is eye drops to lower eye pressure. Other medical
treatment options are also available.
Macular Degeneration
Macular Degeneration is a condition in which the central part of the back of the eye loses blood
circulation. It is considered a natural aging process. There is a breakdown of retinal pigment
epithelium cells in the macular region. As the disease progresses, central vision diminishes. It
is believed that this breakdown may be due to a lack of nutrients being supplied to the region.
Additional studies have found a genetic link to this disease. Treatment can range from better
nutritional management, sometimes to include a tablet containing the primary minerals and
vitamins that are found lacking in many macular degenerated patients.
Diabetic Retinopathy
Diabetic Retinopathy is a condition when a diabetic person’s blood sugar levels are not well
controlled. High blood sugar levels start a series of events which result in damaged blood
vessel walls. These damaged blood vessels begin to leak fluid or bleed, causing the retina to
swell and form deposits know as exudates. Vision can be lost if this condition is not monitored
and treated.
At Eyes on the Harbour Optometrists, we carefully examine your eyes to follow and manage this and
other important eye diseases.
Keratoconus
Keratoconus is a disorder that occurs when the cornea, which is typically rounded, becomes
cone-shaped. The progression is usually slow and can range from mild to severe. This distortion
increases as the cornea bulges and thins. The apex of the cornea often scars, reducing the
vision. Treatment of Keratoconus is most effective with specialty contact lenses which are
designed specifically for the irregular corneal surface. Corneal cross-linking, to strengthen
the cornea and halt corneal changes may also be recommended. If contact lens treatment is not
successful, surgical corneal transplant may be necessary.
Ocular Trauma
Eye trauma can occur at any time. Our office is equipped
to handle most eye injuries. The primary instrument we use in these instances is a
biomicroscope, sometimes referred to as a slit lamp. The biomicroscope has a high magnification
and is particularly designed to aid us in evaluating the extent of an eye injury. Whether it is
a laceration, foreign particle embedded, or a burn.
Embedded Foreign Bodies
A common injury is a metallic foreign body embedded in the cornea. Grinding or drilling in iron
or other metals will release particles that are hot and when they hit the eye they embed
themselves in the cornea. If it is iron, as in this example, it will begin to oxidize due to the
salty consistency of our tears. When the metal particle is removed, there may be a remaining
rust deposit that has infiltrated the surrounding cornea. We have experience at removing these
rust spots. With proper medical treatment these injuries resolve well.
Safety glasses are always recommended to prevent these types of injuries.
Retinal Trauma
Blunt trauma can result in more than just the obvious bruises on the face. The retina is the
nerve tissue that lines the back of the eye and senses light. There is a blood vessel layer
under the retina. This is a very delicate and sensitive tissue. The concussive force to the
front of the eye can travel through the eye and result in damage to the retina. If the force is
great enough, it can result in a retinal detachment. Immediate examination and subsequent
treatment is needed in these types of injuries.
Flashes and Floaters
Symptoms of "Flashes of Light" in your vision, when there is no light to explain the flashes, or
a sudden onset of floaters or blurred vision, are potential symptoms of retinal detachment. In
such cases, immediate evaluation is needed. If a retinal detachment occurs, the quicker it is
repaired, the better the prognosis for retaining vision.
Our office staff is well trained to know how to expedite the treatment of these type of
injuries.
Call immediately when an injury occurs. We are here to help.
The information below applies to all the information contained on the eyesontheharbour.com Website.
The users of this Website agree to comply with the terms set out below.
TERMS OF USE
Eyes on the Harbour owns and operates a Website at eyesontheharbour.com (hereinafter referred to as the “site” or
“Website”). Eyes on the Harbour® trademark except as otherwise noted on the site, which is accessible
to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you
agree to comply with the conditions.
RISKS ASSOCIATED WITH INFORMATION
Information on this Website is intended for informational purposes only and has no contractual value.
Eyes on the Harbour reserves the right to modify the content of this site. At any time, without prior notice.
Eyes on the Harbour assumes no liability for errors or omissions in the content of this Website or for
information reliability or completeness of said information.
Information published on this Website is based on marketing, statistical or commercial services or other sources
the Eyes on the Harbour considers reliable and are the sole responsibility of their authors and not of
Eyes on the Harbour. We do not assume any liability for the accuracy or completeness of said information and in
no circumstance should this information be regarded as such. Opinions and information as presented on this site
reflect our position as of the date of publication and are subject to change without notice.
UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF Eyes on the Harbour
Eyes on the Harbour, its employees and directors will not be liable for damages incurred as a result of the
information published on this site, for the views and advice published, expressed or implied regardless of its
nature.
Eyes on the Harbour expressly refuses any and all responsibility for the manner in which the user of the site may
use the information contained, in any decisions that may be made and in the actions that may or may not be taken
based on said information.
COPYRIGHT PROTECTION
Presentations made and contained on this site are the intellectual property of Eyes on the Harbour. Reproduction
in whole or in part of this site on any other medium in prohibited without the express permission of
Eyes on the Harbour.
User may solely use the information contained on this site for personal use. Reproduction in whole or in part of
said information on paper may only be performed for personal use. Said information is not to be copied,
distributed or transmitted to third parties nor may it be inserted in a document or other medium.
HYPERTEXT LINKS
The links to external Websites and their content shall not be prejudged and Eyes on the Harbour will in no way be
held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said
sites.
CONFIDENTIALITY
Eyes on the Harbour draws the attention of the user to the fact that all communication transmitted through this
Website remains in the public domain and not the private domain. Eyes on the Harbour cannot accept responsibility for the
security of the transmission of information.
The confidentiality and integrity of the information circulating over the internet cannot be ensured.
Eyes on the Harbour cannot accept responsibility in the case that data contained on this site is intercepted.
Eyes on the Harbour site uses cookies. These cookies are small text files saved on the hard disk of a user's
computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze
visits to the site. Eyes on the Harbour calls upon Google Analytics to help track how users use the site. The
number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in
any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving
the site and tailoring the content to the needs of its visitors.
The person responsible for the protection of personal information is the owner of : Eyes on the Harbour
VIRUSES AND TECHNICAL GLITCHES
Eyes on the Harbour makes no representations that the content of this site is free of infections, viruses, worms,
Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility
to take protective measures.
Eyes on the Harbour DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE
SERVICE
Under no circumstances shall Eyes on the Harbour be held responsible for transmission errors of any sort, such as
loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from
the use of the services provided on this site.
JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia.
Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Eyes on the Harbour's head office. Address: 1805 Comox Ave. Comox, British Columbia V9M 3L9; Tel: 250-339-3937.
PUBLISHING FIRM
Eyes on the Harbour
1805 Comox Ave. Comox, British Columbia V9M 3L9 Tel: 250-339-3937
Acceptance of the Privacy Policy
Thank you for visiting eyesontheharbour.com (the “Website”), provided to you by Eyes on the Harbour (“We”). We
respect the privacy of every individual who visits the Website and are sensitive to privacy
issues on the Internet. We believe it is important that you know how we deal with information
received about you.
This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect
the personal information of our customers and Website users ("you"), describes the types of
information we may collect from you or that you may provide to us, and our practices for
collecting, using, maintaining, protecting, and disclosing that information. The Website is for
general audiences and is not specifically targeted to or intended for use by children.
We will only use your personal information in accordance with this Privacy Policy unless
otherwise required by applicable law. We take steps to ensure that the personal information that
we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define "Personal Information" as any information about an
identifiable individual, which includes information that can be used on its own or with other
information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy
Policy, and you are consenting to our processing of your information as set out in this Privacy
Policy. We may modify or update this Privacy Policy from time to time; if we change this Privacy
Policy in a manner that materially impacts your privacy rights, we will provide a notice to you.
Your continued use of the Website or our services after any modification to this Privacy Policy
will constitute your acceptance of such modification. However, when required by law, we will
confirm your consent to the revised Privacy Policy terms. This Privacy Policy is incorporated
into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
Personal Information, that we can reasonably use to directly or indirectly
identify you, such as your full name, email address, telephone number and any other
identifier we may use to contact you online or offline.
Non-personal information is information that does not directly or
indirectly reveal your identity or directly relate to an identified individual, such as
demographic information, or statistical or aggregated information. Statistical or aggregated
data does not directly identify a specific person, but we may derive non-personal
statistical or aggregated data from Personal Information. For example, we may aggregate
Personal Information to calculate the percentage of users accessing a specific Website
feature.
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
Communicating with us: When you contact us about a customer service issue,
Vision Entrepreneur services or to make other inquiries, we collect the content of those
communications, as well as your full name, clinic name, email, phone number, city, province,
and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data
Collection Technologies
We use your information, including your Personal Information, to manage our business and to
maintain and develop commercial relationships with you. We will collect, use, and disclose such
information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal
Information:
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when
it was collected, or any other purpose for which you provide it.
To improve the Website, products or services, marketing, or customer relationships and
experiences.
To allow you to participate in interactive features, social media, or similar features on
the Website.
To measure or understand the effectiveness of the advertising we serve to you and others,
and to deliver relevant advertising to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share
your data as specifically provided in this Privacy Policy.
Other Disclosures
In addition to any disclosure you may have consented to or permitted under the terms of this
Privacy Policy, we may transfer your data, including Personal Information to third parties in
the following limited circumstances:
information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to
distribute the information to people or otherwise to make it available to the public;
to satisfy any applicable law, regulation, legal process or enforceable governmental request
within or outside your country of residence when we have a good faith belief that the law
requires it;
to enforce this Privacy Policy, the Terms, or an agreement, including investigation of
potential violations thereof;
to detect, prevent, or otherwise address fraud, security or technical issues, or protect the
operations or you;
to protect our rights, property or safety as well as yours, the public, or others;
in connection with an acquisition, merger, change in control, debt financing,
reorganization, sales of assets, bankruptcy or other change of our corporate structure or
status; or
as necessary in connection with the performance of requested services or solutions, or as
otherwise appropriate in connection with a legitimate need.
How we store and secure your information
Information Security
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
Information Retention
We will retain your Personal Information for as long as it is needed:
to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to manage your choices and rights you have exercised pursuant to this Privacy Policy;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.
How to contact us
If you have any questions about this Privacy Policy, you can contact us at 250-339-3937.
Cookie Policy – eyesontheharbour.com
This Cookie Policy explains what cookies are and how we use them. You should read this Policy to
understand what type of cookies we use, the information we collect from the cookies, and how
that
information is managed. For further information on how we handle, store and keep your personal
data
secure, see our Term of use.
What are Cookies?
Cookies are small text files which are stored on the browser or hard drive of your computer or
mobile
device when you visit a webpage or application. A “session cookie” stores temporary information
that
is deleted when you close your web browser or turn off your computer or device. A “persistent
cookie” enables the site to recognize when you return to it and remains stored on your computer
until you delete it. Cookies work to make your experience browsing our site as smooth as
possible by
remembering your preferences the next time you visit the site.
What types of cookies do we use?
There are four variety of cookies which operate on our website:
Essential cookies allow you to be able to experience the full functionality
of
our site. For example, these cookies allow you to change your preferred language and enable
the
website to remember it. Without these cookies, some parts of our site may not work as they
should.
Performance cookies tell us how you use our site and help us to improve it.
For
example, these cookies count the number of visitors to our website and see how visitors move
around when they are using it. This helps us to improve the way our site works, for example,
by
ensuring that users find what they are looking for easily. The information collected by
these
cookies is anonymous.
Google Analytics are performance cookies used to track visits to
our
website and user behaviour on site. The data collected is anonymous and is used for
benchmarking purposes to monitor the performance of our site and to measure user
engagement on our site.
Social media cookies from social media sites such as
Facebook, Instagram, and
Pinterest
are used to enable social media buttons on our site to work. Social media buttons
allow
you to share content and interact with your social network. These social media
platform
may set their own cookies on your device. We do not control the settings of these
cookies so we suggest you check the social media website for more information about
their cookies and how to manage them. Our website will not collect or store any
personally identifiable information from the user. To find out how you can opt out
of
accepting these cookies, please visit the cookie policy and privacy policies of the
social media site.
Customizer cookies allow our site to remember your preferences, helping to
customize your experience on our site.
Our customizer cookie, which helps us to manage the technology and cookies which are
used across our site.
Targeting/advertising cookies are set by third party advertising partners
through our digital touchpoints to build profiles based on your interests. These cookies
enable
us to send you relevant content and advertising based on your preferences and track the
effectiveness of our ad campaigns.
Below are several advertising and targeting cookies that are used to identify
different
browsers and devices. They collect data anonymously for the purposes of ad
selection,
reporting, behavioural targeting, and cross-device advertising (i.e. associating
multiple devices together). In some instances, we may provide a hashed version of
your
email address or other information to the platform provider for such proposes. More
information can be found at the following links.
How do you change cookie preferences or block cookies?
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers
make different controls available to you. Generally, your browser will offer you the choice to
accept, refuse or delete cookies at all times, or those from providers that website owners use
i.e.
third party cookies, or those from specific websites. Each browser’s website should contain
instructions on how you can do this.
If you block cookies on our website, you may be unable to access certain areas of our website and
certain functions and pages will not work in the usual way.
Changes to the Cookie Policy
We may update this Policy from time to time. If we make significant changes we will let you know
but
please regularly check this Policy to ensure you are aware of the most updated version.
This Cookie Policy was last updated on September 25, 2023.
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